“As a long-time hearing aid wearer with significant hearing loss, I found Lyndsay to be a very knowledgeable independent audiologist. She obtained the information needed to answer my questions about new technology and is aware of hyperbaric oxygen treatment available at the QEII (which many people don’t know about, including some ENTs). She has the appropriate equipment to conduct hearing tests that are not influenced by an audiologist reading cues. Most importantly, she utilizes real ear measurements to program hearing aids. There are some audiologists who try to rationalize not using REMs, but REMs provide essential information for successful programming. I’m a new client and it always takes several visits to program aids for me; but based on my initial appointment, I’m confident it will take fewer visits with Lyndsay to optimize my aids than with less knowledgeable audiologists.”